BSB20120 Certificate II in Workplace Skills

  • 180 Hours

  • One Year

  • Three Units

  • 35 Hours Work Placement

  • 120 Hours

  • One Year

  • Two Units

This qualification reflects the role of individuals in entry-level Business Services job roles. Tasks include a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. This course may be available as a 180-hour course to undertake the full qualification or a 120-hour course for a Statement of Attainment towards BSB20120 Certificate II in Workplace Skills.

HSC INFORMATION
This is a Board Endorsed Course and therefore has no HSC examination.

UNITS
To achieve this qualification, competency must be demonstrated in 10 units of competency:

  • 5 core units; plus
  • 5 elective units.

Units of competency include:

  • BSBCMM211 Apply communication skills
  • BSBOPS201 Work effectively in business environments
  • BSBPEF202 Plan and apply time management
  • BSBSUS211 Participate in sustainable work practices
  • BSBWHS211 Contribute to the health and safety of self and others
  • BSBCRT201 Develop and apply thinking and problem-solving skills
  • BSBPEF302 Develop self-awareness
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBOPS203 Deliver a service to customers
  • BSBTWK201 Work effectively with others